“We don’t need to make a big deal about this. We just need to tick the box.” Was there ever a more demoralising phrase to hear when you’re building pensions systems?

Why do we have a tick-box mentality and is there a better way to set up technology projects?

Pensions Dashboards could usher in a new wave of member engagement and revamp our technical infrastructure. But is the industry less than enthusiastic and, if so, why?